Envisioning the Future: Parking’s Role
By Jeff Perty
Parking Enforcement Officer: Duties Performed
Enhances neighborhood livability and encourages economic activity.
Provides assistance and general information to a diverse population.
Works independently and exercises flexibility, dependability, good judgment, and a positive attitude.
These are the first three duties of a parking enforcement officer with the City of Eugene, Ore. They are also the priorities we want our officers to focus on. Parking enforcement is about people, not license plates. By focusing on customers, we change the perception of enforcement officers from ticket-writing vultures to city ambassadors.
This year’s IPI Conference & Expo featured a continual thread of sessions that aligned with one of our key priorities: enhance neighborhood livability and encourage economic activity. I learned about Calgary’s willingness to allow taxis in their fire hydrant zones (read more about this in the upcoming September issue of The Parking Professional), UNC Greensboro’s 12-step intervention for parkaholics, and adapting the service industry’s blueprinting tool at Arizona State University and the University of Chicago. I could name more, but there is not enough room here!
Provides assistance and general information to a diverse population.
Works independently and exercises flexibility, dependability, good judgment, and a positive attitude.
These are the first three duties of a parking enforcement officer with the City of Eugene, Ore. They are also the priorities we want our officers to focus on. Parking enforcement is about people, not license plates. By focusing on customers, we change the perception of enforcement officers from ticket-writing vultures to city ambassadors.
This year’s IPI Conference & Expo featured a continual thread of sessions that aligned with one of our key priorities: enhance neighborhood livability and encourage economic activity. I learned about Calgary’s willingness to allow taxis in their fire hydrant zones (read more about this in the upcoming September issue of The Parking Professional), UNC Greensboro’s 12-step intervention for parkaholics, and adapting the service industry’s blueprinting tool at Arizona State University and the University of Chicago. I could name more, but there is not enough room here!
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